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Responsible Gambling
Virgin Games promotes responsible gambling and offers various resources and services to help players stay on top of their gaming
| Safety tool | Available | Points |
|---|---|---|
Self Exclusion Tool Self exclusion tool | 20 | |
Self Exclusion Register Participation Self exclusion register participation | 15 | |
Deposit Limit Tool Deposit limit tool | 10 | |
Loss Limit Tool Loss limit tool | ||
Wager Limit Tool Wager limit tool | ||
Time Session Limit Tool Time session limit tool | 8 | |
Cool Offtime Out Cool offtime out | 7 | |
Reality Check Reality check | 5 | |
Self Assessment Test Self assessment test | 3 | |
Withdrawal Lock Withdrawal lock | ||
Independent audit Independent audit | ||
Gaming Licenses Gaming Licenses | 5 | |
SSL encryption SSL encryption | 4 |
Bonuses: Promotions & Offers
Promotions & Offers: Regular promotions include free spins, cashback offers, and prize draws. In a Black Friday offer for example, 100 free spins could be unlocked for playing £10 with no wagering requirements on winnings.
Initial No Deposit Bonus Offers: There are no no-deposit bonuses available at this time.
First Deposit Bonus Promotions: New players can choose between 30 free spins on the slot game Double Bubble or £50 in free bingo tickets upon depositing and wagering £10. No wagering requirements are attached to these bonuses, meaning players are free to withdraw winnings immediately without any further playthrough conditions.
Second Deposit Bonus Rewards: There are no specific second deposit bonuses; however, players can benefit from ongoing promotions and the Virgin Games Plus loyalty program, which offers exclusive promotions and rewards.
Support
Customer Support Contact Options: Support is available via live chat, email, and a toll-free telephone hotline at 0800 083 1833.
Supported Languages for Customer Service: Customer service is primarily offered in English.
Live Chat Support Languages: Live chat support is available in English.
| Live chat | |
| [email protected] | |
| Phone number | General: +0800 083-1833 |
Games
The platform offers a wide array of slots, table games, live casino options, and bingo, catering to various player preferences.
All Available Games
Full List of Available Games: The portfolio counts among its games the popular slots such as Starburst and Gonzo's Quest, table games like blackjack and roulette, live dealer, and a few bingo variations.
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Executed Games
Games that are not Available to be Played Elsewhere: Exclusive titles are featured on Virgin Games and were developed by Gamesys. Unique gaming experiences can be played.
Table Games
Horse Racing Betting
Formula 1 Betting
American Football
CS:GO
Dota 2
League Of Legends
StarCraft 2
Politics Betting
Darts BettingSoftware
Game Providers List: The casino partners with well-established companies like NetEnt, IGT, WMS, and their in-house studio, Gamesys.
4ThePlayer
Atomic Slot Lab
Bally
Big Time Gaming
Blueprint Gaming
Electric Elephant
Endemol Games
Evolution Gaming
Eyecon
GamesysPayment
Virgin Games Casino supports a secure payment ecosystem, allowing players to deposit and withdraw funds effortlessly while maintaining stringent security measures.
Payment Methods for Deposits
Players can fund their accounts through a selection of popular deposit methods, including debit cards, e-wallets, and bank transfers.
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Payment Methods for Withdrawals
Withdrawals are processed through trusted methods, including e-wallets and direct bank transfers, ensuring a hassle-free experience
Virgin Games Casino supports a secure payment ecosystem, allowing players to deposit and withdraw funds effortlessly while maintaining stringent security measures.
| Minimum deposit | 10 |
| Minimum withdrawal | 10 |
| Withdrawal limits | Not Limited for GBP |
| Withdrawal pending time | EWallets: 24-48 hours Bank Transfers: 24-72 hours Cheques: Not offered Card Payments: 24-72 hours Pending Time: 0-24 hours |
Global Availability
Virgin Games Casino is accessible primarily within Great Britain, catering to players in a regulated environment. Its platform complies with local gaming laws, ensuring a secure and entertaining experience.
Virgin Games Casino proudly supports players from Ireland and the United Kingdom, delivering tailored gaming services that adhere to local laws and preferences.
Ireland
United Kingdom
Mobile Gaming
The Virgin Games mobile app is available both for iOS and Android users, offering a great variety of games and features, including but not limited to account management and customer support.
| Android App | |
| iOS App | |
| Mobile browser |
Trust & Safety
Gaming Licenses: This online casino holds licenses from both the UK Gambling Commission and the Gibraltar Gambling Commissioner.
Security Measures and Protocols: Advanced SSL encryption technology secures the players' personal and financial data.
Responsible Gaming Policy: The site offers deposit limits, self-exclusion, and links to supporting bodies to help users gamble responsibly.
Year of Establishment: Virgin Games is a part of the market since 2004.
Details of the Owning Company: It is operated and owned by the company called Gamesys Operations Limited.
Estimated Annual Revenues: Precise revenue figures are not made publicly available.
Affiliate Program Details: Virgin Games has an affiliate program available via Gamesys Affiliates, where it issues marketing materials and commission structures for the casino to its affiliates.
| Gaming Licenses | United Kingdom Gambling Commission (UKGC) Gibraltar Licensing Authority |
| Responsible Gaming Policies | eCOGRA |
| Year of Establishment | 2004 |
| Owner | Gamesys Operations Limited |
| Affiliate program | Gamesys Affiliates |
