Responsible Gambling
Jackpotjoy Casino Singapore is committed to promoting responsible gambling and ensuring players enjoy a safe and controlled gaming experience. The platform provides tools and resources to encourage users to play responsibly and avoid problematic gambling behaviors.
Safety tool | Available | Points |
---|---|---|
Self Exclusion Tool Self exclusion tool | 20 | |
Self Exclusion Register Participation Self exclusion register participation | ||
Deposit Limit Tool Deposit limit tool | 10 | |
Loss Limit Tool Loss limit tool | 10 | |
Wager Limit Tool Wager limit tool | 8 | |
Time Session Limit Tool Time session limit tool | 8 | |
Cool Offtime Out Cool offtime out | 7 | |
Reality Check Reality check | 5 | |
Self Assessment Test Self assessment test | 3 | |
Withdrawal Lock Withdrawal lock | ||
Independent audit Independent audit | ||
Gaming Licenses Gaming Licenses | 5 | |
SSL encryption SSL encryption | 4 |
Bonuses: Promotions & Offers
Promotions & Offers
Jackpotjoy Casino Singapore offers different bonuses and promotions to its players to attract them and retain them, including daily rewards, cashback offers, and exclusive VIP benefits.
No Deposit Bonus Offers
The new players are given S$ 10 as a no-deposit bonus to have a look around the games without depositing any money in the beginning.
First Deposit Bonus Offers
First Deposit Bonus: A 100% match bonus up to S$500 is the biggest-ever gift for the players to start their journey on the site.
Second Deposit Bonus Rewards
On the second deposit, the player gets up to S$300 worth 50% of your deposited amount, extending the session and increasing the chances to win.
Support
Customer Support Contact Options
Jackpotjoy Casino Singapore has strong customer support services that are accessible 24/7 through:
- Live Chat
- Email Support: Response time is within 24 hours.
- FAQ Section: Addresses common player concerns and troubleshooting.
Supported Languages for Customer Service
Customer support is thus available in the following languages:
- English
- Mandarin
- Malay
Live Chat Support Languages
To ensure seamless communication for most of the regional players, the live chat is available in both English and Mandarin.
Live chat | |
[email protected] | |
Phone number | General: +0800 458-0770 |
Supported Languages for Customer Service |
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Live Chat Support Languages |
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Games
Providing a wide selection of only high-quality games suitable for all kinds of players, the Jackpotjoy Casino Singapore platform offers an immersive online gaming experience with a unique blend of classic and modern game titles.
All Available Games
Slots: Classic Slots, Video Slots, and Progressive Jackpots.
Table Games: Blackjack, Roulette, Baccarat, Poker.
Live Casino: Live over the internet games with real dealers.
Scratch Cards and Instant Win Games: Fast-paced and entertaining games.
Executed Games
Jackpotjoy Casino boasts a range of exclusive in-house games, such as:
- Jackpotjoy Crown Royale
- Singapore Gold Rush Slots
These games can only be found on this platform and offer something different in terms of gameplay.
Payment
Jackpotjoy Casino has ensured that all players can have smooth and secure payment options. Transactions are fast, reliable, and with advanced security measures in place.
Payment Methods for Deposits
Jackpotjoy Casino supports a number of deposit methods, considering credit cards, e-wallets, and bank transfers for the wide world of players' preferences.
Payment Methods for Withdrawals
Jackpotjoy Casino offers smooth withdrawal processes via secure methods like PayPal, bank transfers, and e-wallets that will help players get their winnings as fast as possible.
Jackpotjoy Casino has ensured that all players can have smooth and secure payment options. Transactions are fast, reliable, and with advanced security measures in place.
Minimum deposit | 10 |
Minimum withdrawal | 10 |
Withdrawal limits | Not Limited for GBP |
Withdrawal pending time | EWallets: 24 hours Bank Transfers: 3-5 days Cheques: Not offered Card Payments: 1-5 days Pending Time: 24 hours |
Global Availability
Jackpotjoy Casino is available across the globe, presenting the players of different regions to participate in various games. Still, the availability is done per country, and the restriction is imposed on some specific jurisdictions.
Jackpotjoy Casino supports most countries that can enjoy full access to the site's functionalities effortlessly. Among them are Canada, Brazil, Germany, and others.
Algeria
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahrain
Bangladesh
Belarus
Bolivia
Brazil
Bulgaria
Cambodia
Cameroon
Canada
Chile
Colombia
Costa Rica
Croatia
Cyprus
Mobile Gaming
Jackpotjoy Casino Singapore has a fully optimized mobile app for both iOS and Android users. The mobile application is smooth, and access to the full game catalog, promotions, and support options is fully available.
Android App | |
iOS App | |
Mobile browser |
Trust & Safety
Gaming Licenses
Jackpotjoy Casino holds a license from the Singapore Totalisator Board, meaning that it follows very strict regulatory standards.
Security Measures and Protocols
The platform employs SSL encryption technology to protect user data and financial transactions. Two-factor authentication (2FA) adds an extra layer of security for player accounts.
Responsible Gaming Policies
Jackpotjoy adheres to transparent responsible gaming policies, offering tools, resources, and partnerships with gambling support organizations.
Year of Establishment
Jackpotjoy Casino was established in 2014, giving it over a decade of industry experience.
Details of the Owning Company
The platform is operated and owned by Gamesys Group plc, a renowned and quite reputable gaming operator.
Estimated Annual Revenues
Jackpotjoy Casino Singapore enjoys estimated annual revenues of above $200 million, a direct reflection of its strong position in the market within the region.
Affiliate Program
The casino has a very competitive affiliate program, with revenues sharing of up to 35%, and no carryover of negativities, thus making it a rather lucrative deal for marketers.
Gaming Licenses | Gibraltar Licensing Authority United Kingdom Gambling Commission (UKGC) Swedish Gambling Authority |
Responsible Gaming Policies | eCOGRA |
Year of Establishment | 2012 |
Owner | Gamesys Operations Limited |
Affiliate program | Gamesys Affiliates |