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Responsible Gambling
Casoola Casino supports responsible gambling, by incorporating various tools which can be effective in helping customers regulate their gaming activities.
| Safety tool | Available | Points |
|---|---|---|
Self Exclusion Tool Self exclusion tool | 20 | |
Self Exclusion Register Participation Self exclusion register participation | ||
Deposit Limit Tool Deposit limit tool | 10 | |
Loss Limit Tool Loss limit tool | ||
Wager Limit Tool Wager limit tool | ||
Time Session Limit Tool Time session limit tool | 8 | |
Cool Offtime Out Cool offtime out | 7 | |
Reality Check Reality check | 5 | |
Self Assessment Test Self assessment test | 3 | |
Withdrawal Lock Withdrawal lock | ||
Independent audit Independent audit | ||
Gaming Licenses Gaming Licenses | 5 | |
SSL encryption SSL encryption | 4 |
Bonuses: Promotions & Offers
Promotions & Offers
Casoola Casino is offering various bonuses to make gaming more entertaining:
- Welcome Package: Generous welcome package - up to €1,500 in bonuses and 200 free spins, covered on the first four deposits.
- Live Casino Bonus: 100% matched up to €100 for live casino games.
- Weekend Promotions: Exclusive Friday promotions with a weekend boost - up to €100 with a 50% match-up.
Initial No Deposit Bonus Offers
No deposit bonus is available in Casoola Casino as at the time of writing this review.
First Deposit Bonus Offers
A player gets a 100% bonus of up to €300 with 200 free spins on the first deposit. The free spins are credited in instalments over several days and come with a 40x wagering requirement.
Second Deposit Bonus Rewards
The second deposit bonus is a 50% match up to €400. To claim this, a promo code "WCASOOLA2" has to be used.
Support
Customer Support Contact Options
Casoola Casino provides multiple customer support channels, including email support and a callback service. Live chat is available for registered users, offering real-time assistance. The support team is dedicated to addressing player inquiries promptly and professionally.
Supported Languages for Customer Service
Customer service is available in several languages, including English, French, German, Finnish, and Norwegian, catering to a diverse player base.
Live Chat Support Languages
Live chat support is available mainly in English, which means that the communication of English-speaking players is effective.
| Live chat | |
| [email protected]. | |
| Phone number | 00356 2778 2825 |
| Supported Languages for Customer Service |
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| Live Chat Support Languages |
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Games
Casoola Casino has a very large portfolio of more than 1,300 different titles, including video slots, progressive jackpots, table games, and live dealer games. This online casino partners with leading gaming software providers to offer a wide range of games of high quality.
All Available Games
Full List of Available Games
The games cover a wide range of genres:
- Video Slots: "Book of Dead," "Starburst," "Gonzo's Quest," "Bonanza," and "Immortal Romance" are extremely popular.
- Table Games: This covers several versions of blackjack, roulette, baccarat, and poker.
- Live Casino Games: These include various live dealer options such as "Live Dream Catcher," "Live Poker," and "Live Baccarat."
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Executed Games
Unique Games Not Offered Anywhere Else
Casoola Casino has most its games provided by numerous famous providers in the industry; however, while listing games, little to no attention has been shed on whether particular exclusive games from the casino do exist.
Software
Game Provider's List
The following is the list of leading game providers which Casoola Casino is powered with:
- NetEnt
- Play'n GO
- Microgaming
- Red Tiger Gaming
- Evolution Gaming
- iSoftBet
- Quickspin
- Yggdrasil Gaming
- Big Time Gaming
- Push Gaming
- Gamomat
- Skywind Group
- Pragmatic Play
NetEnt
Play'n GO
Evolution Gaming
ISoftBet
Quickspin
Red Tiger Gaming
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Yggdrasil Gaming
Push GamingPayment
Efficiency and security define the payment process at Casoola Casino. Whether you prefer e-wallets or credit cards, the platform maintains streamlined procedures to reduce waiting times and processing fees. Players can enjoy uninterrupted gaming with straightforward banking solutions.
Payment Methods for Deposits
Casoola Casino deposit section features familiar names like Visa, MasterCard, and popular e-wallets. The platform’s hassle-free approach lets you fund your account in minutes, providing a secure system that’s protected by advanced encryption technologies for your peace of mind.
Payment Methods for Withdrawals
Casoola Casino withdrawal system aims to balance speed with safety. Multiple methods—including popular credit cards and digital wallets—are available, supporting smooth transactions. Players can track progress in real-time, ensuring transparency and trust throughout the withdrawal process.
Efficiency and security define the payment process at Casoola Casino. Whether you prefer e-wallets or credit cards, the platform maintains streamlined procedures to reduce waiting times and processing fees. Players can enjoy uninterrupted gaming with straightforward banking solutions.
| Withdrawal pending time | EWallets: 0-1 hours Bank Transfers: 3-7 days Cheques: Not offered Card Payments: 1-5 days Pending Time: 0-48 hours |
Global Availability
Casoola Casino is designed to serve players across many countries, offering a broad portfolio of slots, table games, and live-dealer experiences. It emphasizes strict compliance with local laws to maintain a secure and transparent environment for both new and seasoned gamers.
A key advantage of Casoola Casino is its commitment to multiple regions worldwide. Users from various supported countries can expect thrilling slots, live tables, and dedicated support, all while enjoying compliance with local regulations and enhanced measures for fair, responsible gaming.
United Kingdom
Armenia
Australia
Bangladesh
Belarus
Bolivia
Cambodia
Colombia
Denmark
France
Georgia
Ghana
Greece
Hungary
Indonesia
Israel
Italy
Nigeria
Pakistan
Panama
Mobile Gaming
Casoola Casino does not have a dedicated mobile app. However, the website is fully optimized for mobile devices. It means players can easily access and play games on both smartphones and tablets, and nothing needs to be downloaded.
| Android App | |
| iOS App | |
| Mobile browser |
Trust & Safety
Gaming Licenses
Casoola Casino has licenses from the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), and thereby complies with very strict regulatory standards.
Security Measures and Protocols
The casino uses top SSL encryption methods for keeping players' personal and financial data safe during gaming.
Responsible Gaming Politics
Casoola supports responsible gaming by providing the facility of deposit limits, session time limit, and self-exclusion options, among others that can help the player to manage his or her gambling activities.
Year Established
Casoola Casino was established in 2020, thus positioning it as one of the latest additions in the online gaming arena.
Details of the Owning Company
The casino is a part of the Genesis Global Limited group of companies, which operates several online casinos.
Estimated Annual Revenues
Casoola Casino annual revenues are not publicly reported.
Affiliate Program Details
Casoola Casino is part of the Genesis Affiliate program, which has been blacklisted due to business practices that are not in line with basic standards, such as not communicating, delayed or declined payments, and rudeness.
| Gaming Licenses | Malta Gaming Authority (MGA) United Kingdom Gambling Commission (UKGC) |
| Year of Establishment | 2020 |
| Owner | Genesis Global Limited |
| Affiliate program | Genesis Affiliate |
