Responsible Gambling
Chumba Casino Canada prioritizes responsible gambling by providing self-exclusion, deposit limits, and time-out periods. These features are in place to ensure players have effective methods to control their habits related to gaming for a safe and controlled gambling environment.
| Safety tool | Available | Points |
|---|---|---|
Self Exclusion Tool Self exclusion tool | 20 | |
Self Exclusion Register Participation Self exclusion register participation | ||
Deposit Limit Tool Deposit limit tool | 10 | |
Loss Limit Tool Loss limit tool | 10 | |
Wager Limit Tool Wager limit tool | 8 | |
Time Session Limit Tool Time session limit tool | 8 | |
Cool Offtime Out Cool offtime out | 7 | |
Reality Check Reality check | 5 | |
Self Assessment Test Self assessment test | 3 | |
Withdrawal Lock Withdrawal lock | 2 | |
Independent audit Independent audit | ||
Gaming Licenses Gaming Licenses | 5 | |
SSL encryption SSL encryption | 4 |
Bonuses: Promotions & Offers
Promotions & Offers
With Chumba Casino, you could expect unique promotions such as the sweepstakes prizes or gold coin packages. Very often, promotional bonus may appear from email campaigns and social media giveaways.
No Deposit Bonus Offers Initially
Upon registration, new players are given a no-deposit bonus of 2,000,000 gold coins and two free Sweeps Coins. In this way, the user will be able to access the games and get a feeling about them without using actual money.
First Deposit Bonus Offers
Chumba Casino has a first deposit bonus of some extra Sweeps Coins to buy gold coins. As an example, for buying $10 worth of gold coins, it might give some extra Sweeps Coins to use on sweepstakes games.
Second Deposit Bonus Rewards
There is no "second deposit" bonus in the actual sense. But players often have the benefit of promotional campaigns that give extra Sweeps Coins or discount on gold coin packages for returning users.
Support
Customer Support Contact Methods
Customer service is available via an email ticket system. No phone support is provided, but the extensive FAQ section can help to resolve many issues quickly.
Languages in Which the Customer Service is Provided
Chumba Casino offers customer support in English for the vast majority of Canadian customers.
Languages in Which Live Chat Service is Provided
The live chat feature is not in place on Chumba Casino. Live chat support for the site, on the whole, can offer email responses in English.
| Live chat | |
| [email protected] | |
| Phone number | None |
Games
Multiple games are on Chumba Casino, starting from slot games to table games, played using the unique game system called Sweeps Coins, which awards prizes.
All Available Games
Chumba Casino has over 80 games available, including slots, blackjack, video poker, and scratch cards. The library leans a great deal towards entertaining slot themes and variants.
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Blackjack
Slots
Roulette
Video Poker
Craps
Baccarat
Bingo
Keno
Table Games
Scratch Cards
Payment
Chumba Casino ensures that their payments are secure. This helps the players in easy depositing and withdrawal. It offers dependable payment systems that are problem-free.
Payment Methods for Deposits
Among the deposit methods that Chumba Casino offers are credit cards and e-wallets, which are very reliable, flexible, and easy to use.
Payment Methods for Withdrawals
Withdrawals at Chumba Casino are processed via secure methods like bank transfers and e-wallets, ensuring timely payouts.
Wire-transferChumba Casino ensures that their payments are secure. This helps the players in easy depositing and withdrawal. It offers dependable payment systems that are problem-free.
| Minimum deposit | USD1 |
| Minimum withdrawal | USD1 |
Global Availability
With a global perspective, Chumba Casino offers online casino entertainment to players in supported global regions. Globally available, it nonetheless primarily caters to jurisdictions that align well with its licensing requirements.
Chumba Casino caters primarily to both Canadian and US players, having smooth gameplay throughout both countries.
Canada
United States
Mobile Gaming
Chumba Casino has the Chumba Lite app available for players who prefer playing on their mobile devices. This casino is lighter, and its main version can be downloaded from the App Store for iOS devices or through the Google Play Store for Android devices.
| Android App | |
| iOS App | |
| Mobile browser |
Trust & Safety
Gaming Licenses
Chumba Casino is a lawfully operated casino based on the laws of sweepstakes in the U.S. and Canada. However, it doesn't hold any license related to gambling.
Security of Measures and Protocols
The website has SSL encryption to secure transactions and user data and is safe enough for the players.
Responsible Gaming Policies
Chumba Casino advocates for responsible gaming through various tools like self-exclusion and problem gambling resource links.
Year of Establishment
Chumba Casino was established in 2012 and is hence a well-established and experienced operator in the sweeps casino business.
Details of the Owning Company
The owner of Chumba Casino, Virtual Gaming Worlds (VGW), is a reputable company with an expertise in providing social gaming platforms.
Estimated Annual Revenues
The estimated annual revenues of Chumba Casino are over $50 million, reflecting its popularity and business success.
Affiliate Program Details Currently, Chumba Casino operates no affiliate program, as it was crafted on a specific business model based exclusively on sweepstakes and social gaming rather than engaging in traditional gambling partnerships.
| Gaming Licenses | Malta Gaming Authority (MGA) |
| Year of Establishment | 2019-01-01 |
| Owner | VGW Malta Limited |
